Problem with v1.3.9b and Nochex Module
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- laggardlady
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Problem with v1.3.9b and Nochex Module
by laggardlady » Mon Jul 05, 2010 12:15 pm
On one site I am using v1.3.9b. When it was installed Nochex wasn't offered so I installed a Nochex module.
When an order comes through, on the order edit page all the customers details show along with order number, date purchased and payment method but where the details of the order should be there is a blank space. I can't edit anything, check the invoice or the packing slip from that page.
If I go back to the main page of orders and click on invoice or packing slip, all the details are there it's only on the edit page that nothing shows. This is annoying as I can't update the orders or email the customer from that page.
Does anyone have any idea what could be going wrong and how to fix it. It's doing my head in
When an order comes through, on the order edit page all the customers details show along with order number, date purchased and payment method but where the details of the order should be there is a blank space. I can't edit anything, check the invoice or the packing slip from that page.
If I go back to the main page of orders and click on invoice or packing slip, all the details are there it's only on the edit page that nothing shows. This is annoying as I can't update the orders or email the customer from that page.
Does anyone have any idea what could be going wrong and how to fix it. It's doing my head in
- laggardlady
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- Posts: 6176
- Joined: Wed Jan 17, 2007 9:51 pm
- Location: Scotland
by laggardlady » Mon Jul 05, 2010 2:03 pm
Thanks Baa, I'm pretty sure I did. I have added so many different things now
From the Nochex module page I downloaded the lot and installed the versions in order, then got the update from the Nochex site.
I've tried so many different things but cannot get the edit page to show details. I've just done a couple of test orders, got the emails through from Nochex but nothing is showing in admin. whereas I got an order through this morning and apart from the edit page everything worked fine.
I think I'm going to take it off site, delete everything and start again. What I find wierd also is that the details show in admin-configuration-mystore. Enable nochex module, Nochex email address and account type.
From the Nochex module page I downloaded the lot and installed the versions in order, then got the update from the Nochex site.
I've tried so many different things but cannot get the edit page to show details. I've just done a couple of test orders, got the emails through from Nochex but nothing is showing in admin. whereas I got an order through this morning and apart from the edit page everything worked fine.
I think I'm going to take it off site, delete everything and start again. What I find wierd also is that the details show in admin-configuration-mystore. Enable nochex module, Nochex email address and account type.
by Baa » Mon Jul 05, 2010 2:09 pm
Did you update your database tables in the upgrade?
This happened to me and the nochex purchases went blank, I'll see if I can find the code again just in case it's that
This happened to me and the nochex purchases went blank, I'll see if I can find the code again just in case it's that
Be wary of the man who urges an action in which he himself incurs no risk. (Seneca)
- laggardlady
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- Posts: 6176
- Joined: Wed Jan 17, 2007 9:51 pm
- Location: Scotland
by laggardlady » Mon Jul 05, 2010 2:10 pm
Baa, you worked miracles for me just by replying. I deleted the files and tried again and for some reason it worked. I notice the details from the older orders are now showing in admin.
Thank you, you must have sent some really good vibes my way
Thank you, you must have sent some really good vibes my way
by Baa » Mon Jul 05, 2010 2:15 pm
LOL LL Whatever it was I'm glad it's working.
If anyone reading this is getting a database error for NoChex, here's the fix http://www.zen-cart.com/forum/showthread.php?t=153233
If anyone reading this is getting a database error for NoChex, here's the fix http://www.zen-cart.com/forum/showthread.php?t=153233
Be wary of the man who urges an action in which he himself incurs no risk. (Seneca)
- laggardlady
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- Posts: 6176
- Joined: Wed Jan 17, 2007 9:51 pm
- Location: Scotland
by laggardlady » Mon Jul 05, 2010 2:32 pm
Baa I did that fix a couple of weeks ago, in fact I think the fix was there when I installed Nochex because when I found it I checked the file and everything was fine. I've been searching all over for information but couldn't find anything about the problem I had. No error messages came up with mine. I wish I had thought before of deleting everything and re-installing earlier. :grin:
At least it's working now. I kept going into orders which had already been despatched as they were sitting at processing and I had no way of changing it. I had to keep scrolling through Outlook to check what emails I'd sent to customers. I get muddled at the best of times
At least it's working now. I kept going into orders which had already been despatched as they were sitting at processing and I had no way of changing it. I had to keep scrolling through Outlook to check what emails I'd sent to customers. I get muddled at the best of times
by Baa » Mon Jul 05, 2010 2:44 pm
Strange that it started showing blank! I couldn't find anything for that either. I know my previous orders via Nochex were blank on the upgrade but I'd also got the databse error message as well.
Still as long as it's working now eh
Still as long as it's working now eh
Be wary of the man who urges an action in which he himself incurs no risk. (Seneca)
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