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Improving the Look of Your Outgoing Emails

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Improving the Look of Your Outgoing Emails

Postby eemarket » Mon Jul 13, 2009 2:07 am

Adding your shop logo to your emails is a must do job.

To get a more professional look to your outgoing emails on your Zen site :-

Firstly, create a header graphic for your HTML email, size is 550 x 110 px.
Name it "header" and save as a .jpg file.

Secondly, using your ftp programme:-
In the yoursitename/email folder, you have a file called "header.jpg".
Simply ftp the new file in order to reflect the new logo in the HTML emails you send.

Thirdly, Configure your emails for HTML
In your site's Admin >> Configuration >> E-Mail Options >>Use MIME HTML When Sending Emails, change setting to true


Sometimes the change will not show up right away in emails that have already been sent and viewed, due to caching. Simply close your email program and re-open it to see the change take effect.

Send an email from your site to your test account and see the difference !



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Changing the email footer message from US CAN-SPAM to the EC Directive for UK sellers.

If you are selling from UK then the footer message in your emails is incorrect.
It needs to be changed from the US CAN-SPAM message to a suitable UK one.

You will need your ftp program plus a text editor. such as Filezilla (ftp) and Crimson Editor.

A post from Fergus in the Zen Forum gives the method used :-

Quote
I've changed mine to:

'This e-mail is sent in accordance with The Privacy and Electronic Communications (EC Directive) Regulations 2003. Removal requests can be sent to this address and will be honoured and respected.'

Thanks to the folks at Mooxmail Zen-Cart Email Templates: mooxmail.com/zen

I changed both the /admin/includes/languages/english/email_extras.php and the /includes/languages/email_extras.php

Quote end.

I've tried it and it works fine.

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Last edited by eemarket on Mon Jul 13, 2009 11:22 pm, edited 1 time in total.

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Postby laggardlady » Mon Jul 13, 2009 3:25 am

Thanks for that. changed it on one site and works a treat.

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Postby Bhuna » Mon Jul 13, 2009 8:33 pm

Thanks for that eemarket - can you help with another thing - changing the font within the automatic emails that you have now sent within MIME with the new header in - as all mine go out with tiny font and I never got round to fiddling around to see where it changes.

Thanks,

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Postby fivewood » Mon Jul 13, 2009 8:39 pm

Good useful info eemarket, thanks

One thing though, and I guess it really is just me being picky...

If you are changing from the US CAN-SPAM message to the EC directive, it should really be in English. Honored is the American spelling.

And the more I read this, the pickier it sounds, sorry
Please feel free to ignore anything and everything I say ;)

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Postby laggardlady » Mon Jul 13, 2009 9:10 pm

fivewood, I wouldn't worry about it. I copied and pasted the text from eemarket into mine but had to go back in and change the files when I noticed it had the American spelling and not the English one :lol:

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Postby laggardlady » Mon Jul 13, 2009 9:15 pm

Bhuna I noticed the same thing so I changed the 'email admin format' to HTML in the configuration email options. You then get the wysiwyg box and can have line spaces and things in it. It took me a while to figure this out but I didn't like the way the email text was all on one line, plus the text was directly underneath the heading.

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Postby Bhuna » Mon Jul 13, 2009 9:57 pm

LL thanks for that - but what about the automatic emails that are sent out? ie the welcome email and the orders status etc emails?

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Postby eemarket » Mon Jul 13, 2009 11:24 pm

fivewood wrote:If you are changing from the US CAN-SPAM message to the EC directive, it should really be in English. Honored is the American spelling.

And the more I read this, the pickier it sounds, sorry


Not picky, just factual, ;)
I have changed the spelling in my original post.

Bhuna,
I will look into that automatic email text size/layout set-up.

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Postby laggardlady » Tue Jul 14, 2009 12:02 am

I only get the header image if I send an email from admin. There's no image on the order status emails. I haven't checked the welcome email.

Glad eemarket is going to look into it for you Bhuna, because I don't know :lol:

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Postby eemarket » Tue Jul 14, 2009 3:27 am

Bhuna wrote:changing the font within the automatic emails


Using your ftp client :-
public_html/email/email_template_xxxxx

xxxxx = you chose which template from the list that you want to alter.

open the template file in your editor programme and alter the necessary settings as required in the <style type="text/css"> section.

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Postby Bhuna » Tue Jul 14, 2009 7:28 am

eemarket wrote:
Bhuna wrote:changing the font within the automatic emails


Using your ftp client :-
public_html/email/email_template_xxxxx

xxxxx = you chose which template from the list that you want to alter.

open the template file in your editor programme and alter the necessary settings as required in the <style type="text/css"> section.


Thanks eemarket.

Give yourself a "helped" mark :)

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Postby eemarket » Tue Jul 14, 2009 9:39 am

Bhuna wrote:Give yourself a "helped" mark :)


Thanks Bhuna glad to help.

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Postby Noodles » Mon Aug 16, 2010 11:27 am

Hi,
Just a quick one: Are e-mails sent from the Admin recorded anywhere for future reference? Thanks.

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Postby StephenAdams » Mon Aug 16, 2010 12:12 pm

You can turn on archiving/storing sent emails under Configuration - Email Options - Email Archiving Active?

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Postby Noodles » Mon Aug 16, 2010 12:44 pm

Thanks for that, I have this set already but how do I access these stored e-mails?

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Postby StephenAdams » Mon Aug 16, 2010 1:02 pm

It seems that they are stored in the database. Here is an addon to access them otherwise it seems you need to directly query the database!

http://www.zen-cart.com/index.php?main_ ... cts_id=198

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Postby Noodles » Mon Aug 16, 2010 1:05 pm

Great, thanks Stephen.

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Postby firewall » Tue Aug 02, 2011 5:06 pm

Aah thanks for link ,worked a treat :D

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